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Frequent 504 errors with Microsoft MFA authentication—Extensive impact on users in the United States
Microsoft is addressing a large-scale system outage affecting US users. Reports indicate that access to services requiring Multi-Factor Authentication (MFA) is being blocked by 504 errors, with information spreading through financial information provider Jin10.
What is a 504 Error—Details of Server Communication Failures
A 504 error is an HTTP status code meaning “Gateway Timeout,” which occurs when a server does not receive a response from another server. Users attempting to access Microsoft services that include MFA are experiencing system timeouts, resulting in 504 errors. When such errors occur, users with legitimate accounts may temporarily be unable to access the services.
US Users Facing MFA Access Issues
This issue primarily affects users in the United States and impacts all Microsoft services that require multi-factor authentication for security. Users with MFA enabled are encountering 504 errors during login, causing disruptions in both work and personal activities.
Microsoft Fully Committed to Resolving the Issue
Microsoft has already acknowledged the problem and is working towards a swift recovery. The company is conducting system diagnostics to identify and resolve the cause of the 504 errors. Ongoing efforts are expected to restore normal MFA access for users.